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Frequently Asked
QUESTIONS


APPROACHING THE DEPARTURE POINT OF THE CRUISE


The Departure point
of the ship is Athens.

The way to approach the departure point of the ship, is , by taxi  direction to Marina Kallitheas

Pregnancy

We recommend that women who are in their 12th week of pregnancy seek medical advice prior to travelling. Women who have already completed or will complete the 28th week of pregnancy at any stage while on board, are obliged to submit a medical certification confirming their ability to travel. The Transporter/ Carrier, has every right to request the medical certification at any stage during the cruise or even refuse transport if the Carrier and/ or the Captain are not convinced that the passenger will be safe during the cruise.

Infants

Infants under 3 months of age are not allowed to travel, for their own safety and security. Infants over 3 months can travel only if you have the relevant and necessary equipment with you. We wish to inform you that we do not supply milk or food for infants and nor have we a babysitting service on board.

Medical Incidents

There is no doctor on board, however, our personnel is trained to provide first-aid assistance in case of an emergency until the ship approaches the nearest port.

Medical Treatment

If you are following a specific medical treatment, please do not forget to take the medication prescribed by your doctor with you, since the pharmacies located on each island may not have the relevant medication available. In the case that the medication should be kept in a refrigerator, kindly inform our personnel accordingly. In addition, if you are wearing glasses or eye contacts, make sure that you have an additional pair with you.

Smoking

Based on the Greek regulations, smoking is prohibited in the indoor area of the ship. Relevant smoking signs are placed in the special smoking areas.

Food Allergies

If any passenger is following a specific diet, suffers from allergies or simply food intolerance, the ship’s personnel should be informed two days prior to the departure, so that the chef can modify the menu accordingly.

Warm month attire

If you are travelling during the summer months, please choose to dress lightly, selecting cotton clothing that will make you feel more comfortable. You can also take your swimsuit along if you wish. It will be at your convenience to always use sunglasses and a hat as well as suntan lotions for lighter skins. In the evening a sweater or jacket is recommended, since there is the possibility of humidity and/ or a light breeze on the deck.

Clothing on board

Decent clothing should be worn in the restaurants and public areas of the ship. Swimsuits, towels and sandals are not allowed in the dining areas. Casual attire is preferable for reasons of health and comfort.

Footwear

Sneakers, flat shoes or any shoe with low heel is suggested so that you can safely and conveniently explore all areas of the ship. Kindly avoid any part of the ship that may be wet, slippery or restricted.

Accessories

We wish to recommend that you use a photo or video camera during the trip. Keep in mind to frequently charge the batteries as you will have many opportunities to take pictures during the trip. In case you have forgotten to bring your camera along, please do not hesitate to hire our professional photographer available on board.

Optional Excursions

During the cruise we recommend some optional excursions. If you have chosen to participate in an excursion, dress lightly and casually with open colour clothes if you are travelling during the summer. In case you wish to visit a religious area, dress decently by avoiding shorts or un-covered shoulders.

Choose to wear sports shoes or low-heels so that you can walk, climb or make use of the stairs easily. Do not forget to wear your hat, use sun lotion and your umbrella or swimsuit if you are going o the beach.

Cameras are a necessary accessory on your excursions. More specific information is available in the ships’ brochures.

Gambling

Based on Greek regulations, gambling is prohibited on board

Special Events

We are able to organize your birthday party, wedding reception or whichever event you wish. Kindly contact the special Events Department and allow us to organize the event of your dreams!

Communication on Board

During the whole cruise there is network coverage of mobile communication, so any friend or family member can contact you at any time.

Additional charges

The cruise basic fee does not include the cost of the optional excursions, drinks or soft drinks available on board. Breakfast is optional thus paid separately. Any purchase from the ships jewelry/ gift shop is also excluded from the fee. Upon request we can also arrange transportation from and to your residence with an additional charge. Please contact your local agent or our company’s reservation department.

Necessary travel documents

Before beginning your trip, please make sure that you have all the necessary travel documentation available and valid. It is essential that you are informed on time on the documents required in case these are not available or have expired, in order that you have the time to renew or issue whatever paper is needed.

If you are travelling from abroad, kindly consider that it is your responsibility to have all the necessary documentation for your visit to Greece. It will be unpleasant if you are not able to join the cruise or if the amount of money submitted goes to waste.

Necessary travel documentation for the cruise

Besides the travel documents that you already possess, you should also have the official documents that you have purchased regarding the cruise: the ticket or the voucher issued from your travel agency. In addition, you should carefully read – even better print – the document on “Transportation Terms”.

Underage (minor) children on board

In case your children (of Greek nationality) will travel with a relative-escort and not with their parents, you should fill out and certify a statement (stating that you agree with your children joining the cruise).

If your underage child travels without a passport but with an identity card and is escorted by one parent, it is obligatory for the other parent not participating in the cruise to fill out and certify the same statement.

Alcohol and food

Alcohol and food are not allowed on board. Our ship’s bar and restaurant are well equipped and ready to cover all your needs during the cruise.

Luggage

Each passenger is allowed to carry a hand-luggage with the relevant personal belongings.

Pets

There are no facilities on board to welcome your small friends.

Internet provision

Free WiFi Internet

*Our company uses frontline technology with 4G devices, within the framework of its service to its customers’ communication needs through mobile telephony. In the event that at some points of the route these needs are not served, this is due to improper coverage or lack of signal from cellular providers (because of the geographical configuration of the area (sea, mountains, etc)) and not due to the company’s fault.

Passengers with disabilities

Passengers with disabilities may travel on our ship only with the attendance of an escort.